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Stop implementing software — start implementing business cases

by Heidi Byskata  | October 23, 2025

Frans Riemersma from MartechTribe told MarTech Nordic that growth depends less on new tools and more on mastering how to hack, pack and stack customer technology.

When too much tech slows growth

The martech landscape keeps expanding at breakneck speed, with new AI-powered tools emerging faster than most companies can absorb them. 


Yet most organizations use only a fraction of what they buy. 

Frans Riemersma, founder of MartechTribe, argued in Helsinki that the real problem is not a lack of innovation but a lack of integration. Stop implementing software. Start implementing business cases,” he said. 

Riemersma’s message resonated in a room full of CMOs facing bloated tech stacks and tighter budgets. His advice: link every tool directly to measurable value. 

Skill 1: Hack — experiment fast and prove the concept

Start small. Build a stand-alone “hack” version of a solution to test if it technically works and whether customers actually like it. 


This step is not about perfection — it’s about finding out if the idea creates value at all.  As Riemersma noted: “Markets, companies and individuals each have their own learning curves. Steepen the learning curve — flatten the hype.” 

 

Skill 2: Pack — simplify and standardize what works 

Once traction is proven, clean up the prototype. Leave out everything unnecessary — extra data flows, redundant content, complex integrations.  This makes the process repeatable and ready for automation. 


Anything that can be standardized, he said, can eventually be automated. 

Skill 3: Stack — integrate and scale for growth 

Only after proving and simplifying should marketers integrate the tool into the company’s full ecosystem. 
At this stage, technology becomes part of the business — measurable, maintainable and scalable. Riemersma calls this process productizing marketing: turning ad-hoc projects into reusable assets. 


It’s how companies move from “martech-assisted” to “martech-embedded” growth. 

Link tech maturity to company value 

MartechTribe’s benchmark of more than 11 000 stacks shows a clear correlation between customer-technology maturity and revenue per employee. 


In one case, a financial-services company earned €16 for every €1 invested after aligning martech with business goals — proof that focus beats scale. 

Watch the full keynote here: 

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